FAQs

what are your terms & conditions?

In line with Australian consumer law, you can view our terms and conditions here.

How can I pay for my order?

We accept all credit cards for payment via PayPal as our payment processor to ensure fast and secure payments. You may also use your PayPal account to pay for any purchases.

can I return or exchange my order?

Have you chosen the incorrect size? You may email Moogig office for a, pre-authorized, exchange. Simply email elizabeth@moogig.com
to arrange the pre-authorized exchange & to obtain the returning address. We do not offer refunds or exchanges for change of mind.

How long will it take to receive my order?

Shipping times may vary, however we generally aim to have your order delivered to you within 2 to 10 days when shipped to metropolitan regions across Australia.